SHIPPING POLICY

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Shipping Rates and Estimates

Free Shipping: We offer free standard shipping for orders over $79.99. 

Shipping charges for your order will be calculated and displayed at checkout. 

Shipping Options

Country and Region

Shipping Method

Shipping Cost

(Orders under $79.99)

Estimated Delivery Time

United States

Standard Shipping

Keyboards: $15.99/$19.99

Mice: $4.99/$9.99

Smart Wearables: $4.99

Office Accessories: $4.99

10-15 Business Days

Express Shipping

Keyboards: 19.99/$29.99

Mice: $6.99/$13.99

Smart Wearables: $6.99

Office Accessories: $6.99

5-8 Business Days

Canada

Standard Shipping

Keyboard: $19.99/$25.99/$34.99/$49.99

Mice: $6.99/$9.99

Smart Wearables: $6.99

Office Accessories: $6.99

10-20 Business Days

 

Covid-19 Update: Contactless Curbside Pickup

Our free, contactless curbside pickup service is a great way to get your items safely and quickly. Face coverings are mandatory for all pickups.  

Step 1: Upon arriving at the warehouse location, follow the sign to the Pickup Area on the side of the building. Please stay in your vehicle, have the order confirmation email ready, and call the contact number posted above. 

Step 2: Our associate on the phone will ask for your name and order number. Please keep windows closed, and have your ID available in case further verification is needed. 

Step 3: Our staff will place your order directly into the trunk of your vehicle while maintaining physical distancing.

 How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at care@miiiw.com with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

We accept returns up to 30 days after purchase, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please contact us as soon as possible with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

View our complete Returns & Refund Policy. If you have any further questions, please don't hesitate to contact us at care@miiiw.com.